Terms and Conditions

We are Octastream Unlimited(Powered by WV Media, located in Eugene, Oregon) and that's who we mean when we refer to "we", "us" or "our" in these "terms and conditions". We are an online content service provider operating internationally and we offer you access to live television channel streams, catch up and on-demand content using either web-browser or application software, known as "Octastream Unlimited TV".

These terms and conditions, our privacy policy and our cookies policy, apply to your use of Octastream Unlimited TV regardless of how you access it and whether or not you pay a fee. You can find our privacy policy here and our cookies policy here.

If you access Octastream Unlimited TV via any sort of app, for example on a mobile or a smart TV, or a device which you plug into your TV to enable it to connect to the Internet, there may be separate terms of use that apply to the use of that app and/or device. Separate terms may also apply in respect of certain premium content that you can access for a separate fee. You should ensure you have read and agree to the relevant app terms of use, those terms supplied to you with your device, and/or those for any additional channels provided to you as part of the sign up process.

By browsing OctastreamUnlimited.com (our "website"), accessing, signing up to or otherwise using Octastream Unlimited TV (which we just refer to as "using"), you agree to be bound by these terms and conditions which form a legal "agreement" between us and you, the user of our website or any service we provide (including Octastream Unlimited TV) ("you"), on the date which you start using it - so please take time to read and understand them. If you do not agree to be bound by these terms and conditions, you should not use our website or Octastream Unlimited TV (as applicable).

Octastream Unlimited TV offer one-time payment option: Octastream Unlimited TV Premium (automatically Premium), a platform for the distribution of audio-visual services on the Internet (OTT), accompanied by various functionalities.

You will find information on Octastream Unlimited TV what it features on the Octastream Unlimited TV home page.

There is a one-time cost of $350 Octastream Unlimited TV Premium payable via PayPal/Credit/Debit.

Octastream Unlimited TV Premium (each a "Octastream Unlimited TV service") is as set out on our website, as we constantly update it from time to time with new added content.

Our prices include VAT and any other applicable sales tax.

You will find the details of your current subscription including the available channels, together with your current subscription fee and the end date of any potential free trial period, by visiting our website and logging in to your 'Account' section.

At the moment you receive theOctastream Unlimited TV box, you will connect to power, internet, and to your TV via HDMI. Initial use, you must first install the Blue Live and Blue VOD apps from the app store from the TV Box. (Instruction will be provided after purchase)

If you are experiencing difficulties on retrieving the data on your TV Box, you can send an email to help@octastreamunlimited.com. 

There is no cancellation because Octastream Unlimited TV Services is a lifetime subscription. You have a 2-year warranty on the Qi Max TV box from the time you made your purchase. The Octastream Unlimited TV Services follows the TV box.

By its nature, the content on Octastream Unlimited TV will change regularly – at any given time we may add new channels and programmes and others may be removed. Hopefully these will be changes to your liking but we can't promise this will always be the case for everyone. Keep checking the website for details of what's available.

From time to time, we may change the way by which we provide access to Octastream Unlimited TV and this might mean that we need to make changes to these terms and conditions. It won't always be practical to give you advance notice of this, so you should check the website regularly as we will post any updates to these terms and conditions on the website and those updates will be considered as accepted for as long as you continue to use Octastream Unlimited TV or our website.

For subscribers to Octastream Unlimited TV Premium, we won't make changes that materially disadvantage you during the month or year (as applicable) for which you have already paid a subscription fee unless it is beyond our control, for example on the instruction of our content providers, legal or regulatory reasons.

As we provide the Octastream Unlimited TV services to you on an ongoing basis, there may be other reasons to change the service or these terms and conditions we can't yet foresee. You acknowledge that we are bound by certain terms and conditions issued by our content providers in connection with our distribution of all Octastream Unlimited TV services and they may be amended from time to time – this might mean we have to modify the service we provide to you. We may also be unable to make certain content available via Octastream Unlimited TV Premium on certain devices or with certain functionality. We will notify you of any material changes in our ability to provide your access to Octastream Unlimited TV services or any material changes to our terms and conditions. Your continued use of Octastream Unlimited TV Premium after we have given you notice of such changes will be taken as your acceptance of the changes made.

If we need to contact you, we will usually do this electronically, using the email address you provided at sign up or via the website. We will send emails where we need to notify you of changes to Octastream Unlimited TV so please make sure you have provided accurate contact details and let us know if your email address changes. We can also contact you by displaying a pop up page on the website or on the relevant application.

You can contact us for any customer service reason by visiting the homepage of our website and click on the chat icon or email help@octastreamunlimited.com.

Octastream Unlimited TV and our website is provided to you "as is" and we don't make any assurances that either of them will be provided uninterrupted, secure or error free – as such we don't provide any technical support in respect of Octastream Unlimited TV. However, you will find information and answers to common questions here which we hope is useful.

If the fault relates to the device, connectivity, or platform outside of our control, please contact your relevant service provider. We will provide a refund of all or part of your subscription fee for the relevant amount where we detect a fault that is within our control.

You must be at least thirteen years of age to use our website or access Octastream Unlimited TV. If you are under sixteen, you must ask your parent or a guardian before you:  • email the website, or ask us to email anything to you; or
• send any information to us.

You must be eighteen years of age or over to subscribe to Octastream Unlimited TV Premium.

Simply go to our website or download our Octastream Unlimited TV app via any of our supported devices and follow the on screen prompts. Please read the rest of these terms and conditions before you sign up.

If you subscribe to Octastream Unlimited TV service, you are only authorized to access the content and services for which you have paid the appropriate fee. We grant you an unlimited, non-exclusive, non-sublicensable, non-transferable license to access and use in the United States such software, content, virtual item or other material for your personal, noncommercial use only, only for as long as that Octastream Unlimited TV Service is made available to you by us, or an authorized third party, and only in accordance with this Agreement and/or the specific terms that apply to that Octastream Unlimited TV Service.

You acknowledge that all the content we provide you with access to, whether on Octastream Unlimited TV (including any Octastream Unlimited TV service), the website or any app, and including television programs, advertising, our brand or the brands of our content providers (the "content") is owned by or licensed to us and your rights to such content shall be limited to accessing such content, on a streaming only basis, for personal, non-commercial, use and in accordance with these terms and conditions.

Examples of things you do not have permission to do (or do not have permission to allow any other person to use your access to Octastream Unlimited TV to do) include:
A. showing any of the content in public, regardless of whether you charge an audience to watch it;
B. accessing Octastream Unlimited TV and/or the content for any unlawful or improper purpose;
C. altering, disassembling, decompiling or reverse engineering any part of Octastream Unlimited TV; and
D. copying, renting, selling, reproducing, broadcasting or otherwise transmitting or making available to the public Octastream Unlimited TV and/or the content (or any part of it), except where you are legally entitled to do so.

You are responsible for ensuring that you have and maintain all the hardware and software necessary to access Octastream Unlimited TV via your chosen method of delivery. You will need also access to the internet via a broadband connection or a 3G or 4G mobile network to stream the content. We recommend a minimum of 1 Mbps to stream content via broadband and remind you that your streaming rates depend on the network load in the home and the number of users using the broadband connection at the same time. For streaming the content via a 3G or 4G mobile network, you will need a connection speed of at least 1 Mbps and this may increase to around 2.5 Mbps depending on the type of content you are accessing and the device you are using.

You will be responsible for the payment of all charges from your broadband and/or mobile network provider(s). You are reminded that streaming audio-visual content can use up a lot of data so you will need to check that your data allowance is adequate for your use of Octastream Unlimited TV via a mobile network.

You acknowledge that the display of the content may vary. Also, the streaming software used to deliver the content may require third party software and that may be subject to third party licenses.

Octastream Unlimited TV uses multiple caching and data delivery technologies for the purpose of facilitating media distribution and enhancing media performance for end users. By using the Service, you hereby grant Octastream Unlimited TV the right to allow the Octastream Unlimited TV Service to make use of the processing capabilities, memory and bandwidth on your computer or other relevant device for the limited purpose of facilitating the transmission of content and other data or features to you and other users of the site, and to facilitate the operation of the network on which the Octastream Unlimited TV Service runs. You are solely responsible for any telecommunication or other connectivity charges incurred through the use of the Octastream Unlimited TV. If your use of Octastream Unlimited TV is dependent upon the use of a processor and bandwidth owned or controlled by a third party, you acknowledge and agree that your license to use the Octastream Unlimited TV is subject to you obtaining consent from the relevant third party for such use. You represent and warrant that by accepting these Terms, you have obtained such consent.

We are only offering our latest device(Qi Max TV Box) can be found on the home page of the Octastream Unlimited TVwebsite. We continually review the technology used to deliver Octastream Unlimited TV and the content and this may mean that we stop supporting certain devices and/or operating systems. It is your responsibility to ensure that you have a compatible device required to access Octastream Unlimited TV.

Similarly, device manufacturer make updates to their devices which may not always be compatible with Octastream Unlimited TV. This is something which we have no control over. For security reasons, for example where certain device operating systems have been removed or tampered with or a platform requires device limitation for security reasons outside of our control, it is possible that certain content may not be accessible. This is for the protection of our licensors.

You may use our site only for lawful purposes. You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
• For the purpose of harming or attempting to harm minors in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see Content Standards heading below).
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our Terms of Use.
• Not to access without authority, interfere with, damage or disrupt:
• any part of our site;
• any equipment or network on which our site is stored;;
• any software used in the provision of our site; or
• any equipment or network or software owned or used by any third party.

The Octastream Unlimited TV content, including, but not limited to, movies, television shows, entertainment or informational programming, trailers, bonus material, scripts, code, images and artwork, are our copyrighted, patented or trademarked property or the copyrighted, patented or trademarked property of our licensors and all copyrights, trademarks, service marks, trade names, trade dress, patents and other intellectual property rights in the Octastream Unlimited TV products are owned by us or our licensors (who may be third-party beneficiaries of this contract) and protected by the copyright, trademark, patent and other laws of the United States and international treaties.

Except as expressly licensed, we do not allow uses of the Octastream Unlimited TV products, or other Octastream Unlimited TV intellectual property, that are commercial or business-related, including used in marketing or branding, or that advertise or offer to sell or promote products or services (whether or not for profit), or that solicit others (including solicitations for contributions or donations).

You agree to indemnify us our agents and our associated companies, as well as our partners, licensors and suppliers, from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of any claims brought by third parties arising from a breach of these terms and conditions.

Nothing in these terms and conditions excludes our liability to you for:

A. death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;
B. fraud or fraudulent misrepresentation;
C. any other liability which it would be unlawful of us to restrict or exclude; or
D. your legal rights in relation to the provision of any subscription to Octastream Unlimited TV Premium.

Octastream Unlimited TV may contain links to other independent websites which are not provided by us. You acknowledge that these other websites are independent from us and we make no representations or warranties as to the legitimacy, accuracy or quality of such websites, and we do not accept any responsibility for their content, safety, practices or privacy policies. We make no guarantee that our website, Octastream Unlimited TV or its content will be provided uninterrupted or error free. We reserve the right to change suspend or withdraw the whole or any part of the website or the free version of Octastream Unlimited TV at any time without notice and without incurring any liability to you. If we fail to comply with these terms and conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breaching these terms and conditions, but we are not responsible for any loss or damage that is not foreseeable.

If digital content that we have supplied to you damages a device or digital content belonging to you, and this is caused by our failure to use reasonable care and skill, we will either fix your device or reimburse you. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system and/or operating requirements advised by us. Octastream Unlimited TV is provided for general information and entertainment purposes only. It does not offer information or advice on which you may rely. Although we make reasonable efforts to update the information provided via the subscription, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date. Octastream Unlimited TV is for domestic and private use. If you use Octastream Unlimited TV for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not guarantee that Octastream Unlimited TV Premium will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform in order to access Octastream Unlimited TV Premium and should use your own virus protection software. If our performance of these terms and conditions is prevented or delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of occurrence.

Neither you nor us will seek to have a dispute heard as a class action or private attorney general action or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or proceeding can be combined with another without the prior written consent of all parties to the arbitrations or proceedings. In the event of a dispute, you or us must send to the other party a notice of dispute, which is a written statement that sets forth the name, address, and contact information of the party giving the notice, the facts giving rise to the dispute, and the relief requested. Before commencing any proceedings, you and Octastream Unlimited TV will attempt to resolve a dispute through informal negotiation within sixty (60) days from the date the notice of dispute is sent.If you and us do not resolve a dispute by informal negotiation or in small claims court, the dispute shall be resolved by binding arbitration before a neutral arbitrator whose decision will be final except for a limited right of appeal under the U.S. Federal Arbitration Act. You are giving up the right to litigate a dispute in court before a judge or jury. The party initiating the arbitration is responsible for paying the filing fee.

If any part of these terms and conditions are found unlawful or unenforceable, they will be treated as deleted. However, this will only apply to those specific terms and the rest of these terms and conditions will continue to apply to you.

This agreement between you and us is personal to you and no third party is entitled to benefit from it.

We are free to transfer our rights and obligations under these terms and conditions to any company or person. You must not transfer any of your rights or obligations to anyone else. These terms and conditions are governed by State of Oregon law and any legal proceedings must be brought in the Oregoncourts.